Microsoft says many ATMs in India yet to be upgraded from Windows XP

As Microsoft ends support for its Windows XP operating system next month, the software giant said a number of ATMs in India are yet to upgraded.

The number of ATMs using Windows XP is higher compared to 16 per cent PCs which need upgradation.

Last month, the US-based firm had said its PC install base for large enterprises in India is about 4 million units, of which around 84 per cent had migrated from Windows XP.

Windows XP, which was launched in October 2001, is three generations behind the latest operating system, Windows 8, which was launched in October 2012.

The current XP version is called Windows XP Service Pack 3 and Microsoft will stop support service to 'Windows XP' OS from April 8.

"The number of ATMs left on Windows XP are higher than PCs as a percentage. Many more ATMs, probably higher than the 35 per cent computers in banks and financial institutions that are still to be upgraded and these (ATMs) are not included in those 4 million computers," Microsoft India GM (Windows business) Amrish Goyal told PTI.

There are roughly about 100,000 ATMs in India and many of them are running Windows XP. They have the same support policy and will be out of support, something which the Reserve Bank of India (RBI) guidelines have also called out, he added.

Indian Banks Association (IBA) chief executive M V Tanksale, however, said only old ATMs may face some problem as all the newer machines run on newer platforms.

He said he does not have the data of such machines which are still running on Windows XP.

Asking banks to take immediate steps, the Reserve Bank of India (RBI) last week warned that banking operations, including ATM services, may be hit as support from Microsoft for Windows XP operating system will end from April 8.

"The probability of attacks on such a system may increase and it may be difficult to defend such attacks in the absence of Microsoft support," the apex bank had said in a circular to banks.

Banks and financial institutions are facing higher risk compared to other sectors, Mr Goyal of Microsoft said.

"Banks and financial institutions are slow in upgrading from Windows XP. Private banks a little bit better. They are more equal to the average of the industry that is around 84 per cent. It is public sector banks and financial institutions that are still lagging," he said.

Of the total computers in the banks and financial institutions that use Windows XP, only 65 per cent have so far upgraded from the OS, he added.

"Banks are definitely well prepared and the industry is seized of the matter. I am very sure that you will not see a problem where ATMs or bank counters are shut because of this," Mr Tanksale said.

According to IBA, there are over 1.40 lakh operational ATMs across the country at present and the number is only going up given the low penetration of the machines.